9. THE RETURN OF THE VESSEL
The Service Provider shall be informed if for any reason disembarkation is not possible at the agreed place and time. The
Service User shall bear all the costs incurred by the Service Provider as a result of delay caused by bad weather, so it is
recommended to return to the port of destination in evening hours the day before the vessel is due to be returned.
In case of delayed return of the vessel the Service User warrants to pay for each delay at the hourly rate of € 100.
A delay may not be justified by adverse weather conditions.
If the vessel returns to a port other than the agreed port of destination, the Service User shall pay to the Service Provider all the
costs included in the vessel's transfer to the agreed port of destination, the prescribed penalty for a delay, if any, as well as a
compensation for any damage not covered by the insurance policy that may have occurred during the transfer.
The Service User shall report to the representative of Marina Hramina any defect or damage that may have been caused to the
vessel. If damage has been caused to an underwater part of the vessel, the vessel shall be inspected in detail by engaging a diver or
using a ship hoist and the costs of the inspection shall be borne by the Service User.
The Service User shall be responsible for the vessel up to the moment of its return.
10. EXTENDING THE PERIOD OF SERVICE
Should the Service User, for any reason, wish to extend the period of on-board accommodation service, he/she must contact the
representative of Marina Hramina and request a written approval for a new disembarkation time and a new port of destination.
11. INSURANCE
Insurance is subject to the terms and conditions defined by the insurance company with which the Service Provider has insured the
vessel.
The vessel is insured against third party risks and against third party liability up to the value of the vessel (mandatory insurance).
The vessel is also covered by all-risk insurance in the declared value of the vessel according to the insurance policy.
The all-risk policy covers damages in excess of the amount of the deposit and caused by Force Majeure, but not damages caused
deliberately or by gross negligence.
The Service User, the crew and their personal possessions are not insured, so the Service User is advised to take out a separate
insurance policy covering this.
Any damage and/or loss shall be reported to the Service Provider immediately upon occurrence.
In case of major damage, or if more vessels are involved in an accident, the Service User shall report the matter to the competent
port authority and ask them for required documents for subsequent submission to the insurance company.
Damage covered by the insurance policy which was not immediately reported to the Service Provider, the competent authorities or
the insurance company and for which not all required documentation is available will not be recognized in accordance with the
terms and conditions of the insurance policy and the Service User shall be liable for such damage in its full amount with his/her
personal property.
If the vessel is damaged, the Service User shall bear the resulting costs in accordance with the existing terms and conditions of all-risk
insurance and only up to the amount of the deposit. The costs of any damage caused to the vessel and/or pertaining equipment resulting
from gross negligence and/or loss of one or more parts of the equipment shall be fully borne by the Service User.
12. THE RIGHT OF THE SERVICE USER TO CANCEL THE ON-BOARD ACCOMMODATION SERVICE
Should for any reason the Service User be unable to take over the vessel, he/she may find another person to assume all the rights
and obligations arising from the contract.
If no replacement is found for the Service User, the Service Provider shall be entitled to retain:
- 30% of the total fee charged for accommodation aboard a vessel in the event of cancellation by the Service User not later than
30 days before the start of the service
- the whole amount due for accommodation aboard a vessel in the event of cancellation by the Service User within 29 to 0
days before the start of the service, as well as after the start of the agreed period of accommodation aboard a vessel.
Reimbursement shall take place as soon as the exact amount to be paid back to the Service User is established.
Payment shall be made only into the transfer account or foreign currency account of the Service Provider. In the case of
foreign currency remittances the costs of transferring money abroad shall be borne by the Service User.
13. COMPLAINTS
The Service Provider will consider only those complaints which are submitted in writing upon the return of the vessel and cosigned
by the Service Provider and the Service User.
14. COMPETENT COURT
In the event of any dispute the parties shall endeavor to settle it amicably.
If that proves impossible, the jurisdiction of the competent court in Šibenik is agreed and the disput e shall be governed by the laws
of the Republic of Croatia